Frequently asked questions.
Everything you need to know about working with SINQ, our 9-step ABLE methodology, SCORM deliverables, timelines, and enterprise engagement models.
Approach What makes SINQ different from traditional e-learning studios?
Traditional e-learning dumps dense manuals into PowerPoint slides, adds superficial "next" buttons, and tests rote memory with multiple-choice quizzes that employees quickly forget. Completion rates across traditional corporate learning hover around 20-30%.
That is what our 9-Step ABLE Framework achieves. The result is training that frontline employees actually finish, enjoy, and put to work immediately.
Methodology What is the 9-Step ABLE Framework and how will it shape our project?
ABLE (Action-Based Learning Ecosystem) is our proven methodology across three distinct delivery phases:
- Phase I (Receive & Empathize): We interview your learners, analyze existing manuals, and define measurable performance outcomes.
- Phase II (Story, Scripting & Prototyping): We draft interactive branch scripts, map visual storyboards, and build a rapid clickable prototype for early testing.
- Phase III (Testing, Polishing & Delivery): We test with real employee cohorts, produce broadcast-grade animation and voiceovers, and package code for your LMS or offline deployment.
You receive transparent milestone deliverables, structured review cycles, and zero surprises at launch. Explore our detailed phase walkthrough on the ABLE Framework section.
Formats What digital deliverables and course formats do you produce?
We deliver complete, ready-to-deploy learning solutions tailored to your infrastructure:
- Interactive SCORM Packages: SCORM 1.2 and SCORM 2004 zip bundles ready to upload directly to any standard LMS.
- xAPI (Tin Can) Modules: Granular telemetry packages for modern learning analytics and custom tracking dashboards.
- Offline Mobile HTML5 Packages: Standalone web apps that frontline staff can save to their smartphones and complete in rural field stations without internet access (as demonstrated in our GIZ agriculture project).
- Custom Animation & Video: High-retention 2D character animation, narrative scenarios, and motion graphics.
- Facilitator & Trainer Toolkits: Companion PDF discussion guides, classroom session decks, and observation rubrics.
Timeline How long does a typical engagement take from kickoff to delivery?
We run on structured, agile two-week sprints. Typical delivery timelines depend on project scope:
- Rapid Pilot Module (1 Unit): 2 to 3 weeks from kickoff to final tested deliverable. Great for proving impact quickly before wider rollout.
- Multi-Module Curriculum Suite (3-6 Modules): 6 to 8 weeks, including complete animation, multi-lingual audio recordings, learner cohort testing, and LMS staging.
- Accelerated Advisory Sprint: 1 to 2 weeks for internal teams needing curriculum audit, learning architecture overhaul, or instructional design coaching.
We provide a firm, milestone-driven schedule during our initial discovery call so your leadership team has complete certainty.
Technical Do your courses integrate with our existing Learning Management System (LMS)?
Yes, 100%. Our modules adhere strictly to global e-learning interoperability standards:
- Supported Platforms: Moodle, Canvas, Blackboard, Cornerstone OnDemand, Totara, SuccessFactors, 360Learning, and custom web portals.
- Tracking & Scoring: We configure score reporting, completion status, time tracking, and bookmarking so learners can resume exactly where they left off.
- No LMS? No problem: If your organization does not run an LMS, we provide standalone offline web packages or hosted portal links that employees can launch directly in any modern web browser or mobile phone.
You can test our embedded simulation player directly on our interactive Try It demos.
Enablement Can you train our internal team in Human-Centered Design (HCD)?
Yes! In addition to custom course authoring, we offer Team Enablement Cohorts for enterprise training teams, NGOs, and educational organizations.
Read the full story on our ACE Advisors Case Study.
Workflow What if our Subject Matter Experts (SMEs) have very limited bandwidth?
We know your senior experts, compliance officers, and department heads are already overloaded with daily operations. We designed our ABLE intake process specifically to minimize SME time drain:
- We do the heavy reading: You don't need to write training materials. Hand us your raw 200-page SOP manuals, slide decks, or compliance policy documents. Our instructional designers ingest and synthesize them.
- Focused 45-minute interviews: Instead of endless committee meetings, we conduct laser-focused interviews asking practical operational questions: "Where do people make mistakes on day 14?"
- Clear checkpoint gates: SMEs only review at defined signoff points (script outline, prototype demo, and final signoff).
Languages How do you handle localization and multiple regional languages?
We routinely build courses that serve diverse linguistic and cultural workforces across Ethiopia and the wider African continent. Languages we actively deliver include:
- Amharic & Afaan Oromo: Full audio voiceovers, translated UI labels, and culturally relevant character illustrations.
- English & French: Polished corporate or developmental language for regional offices and international partners.
- Culturally Nuanced Context: Translation is not just Google Translate—we adapt slang, workplace idioms, and visual environment cues so scenarios feel authentic to the frontline worker.
See how we authored 10 multi-lingual agricultural modules for the IRIF program with Farm Africa & Birrama.
Outcomes How do you measure learning retention and behavioral change on the job?
We reject vanity metrics like "course was viewed." Instead, we track indicators that predict job performance:
- Scenario Decision Telemetry: In interactive branching scenarios, we log which options learners choose first, revealing widespread misconceptions or risk points across your teams.
- Pre/Post Competency Benchmarks: Actionable assessments testing application of knowledge rather than rote memorization.
- 30-Day Workplace Follow-up: Mini refresher prompts and supervisor observation checklists to confirm skills are actively applied on the job.
Getting Started How do we get started and what should we bring to our discovery call?
Getting started takes less than 30 minutes:
- Schedule a discovery call: Book a slot using the button below or email info@sinqis.com.
- Bring what you have: You do not need a finished brief. Share your raw SOPs, an existing presentation, or simply explain the operational error you want to stop.
- Receive your Action Blueprint: Within 48 hours of our call, we provide a concrete project roadmap outlining recommended sprint duration, interactive prototype scope, and estimated investment.
No matching questions found
We couldn't find any questions matching your query. Try a different search term or get in touch with our team directly.
Ask us directly ↗